Privacy Policy

Last Updated: February 22, 2025

This Privacy Policy describes how MegaHumanizer ("we," "us," or "our") collects, uses, and protects your information when you use our website and services. We are committed to protecting your privacy and being transparent about our data practices.

1. Information We Collect

1.1 Information You Provide

Account Information

When you create an account, we collect:

  • Email address
  • Display name (optional)
  • Password (stored in hashed form only)

Payment Information

When you purchase a paid plan, payment processing is handled by our third-party payment processor (Stripe). We do not store full credit card numbers. We receive:

  • Last four digits of your card
  • Billing address
  • Transaction history

Support Communication

When you contact support, we collect:

  • Your email address
  • The content of your message
  • Any attachments you provide

1.2 Information Collected Automatically

Usage Data

We collect anonymized usage statistics including:

  • Pages visited and features used
  • Word counts processed
  • Language selections
  • Time spent using the Service
  • Error logs and crash reports

Device and Browser Information
  • Browser type and version
  • Operating system
  • Screen resolution
  • IP address (used for security and regional compliance; not linked to content)

Cookies and Similar Technologies

We use essential cookies for:

  • Session management (keeping you logged in)
  • Security (preventing cross-site request forgery)
  • Preferences (language, theme settings)

We use analytics cookies (with your consent) to understand how users interact with our Service and to improve the product experience.

1.3 Information We Do NOT Collect

Your Text Content

Text submitted for humanization or AI detection scanning is processed in real-time and is NOT stored on our servers. We do not:

  • Save copies of your submitted text
  • Use your text for model training
  • Share your text with third parties
  • Create searchable indexes of submitted content

This is a core privacy commitment. Your content is yours. We process it and immediately discard it.

2. How We Use Your Information

We use the information we collect for the following purposes:

PurposeData UsedLegal Basis
Provide the ServiceAccount info, usage dataContract performance
Process paymentsPayment infoContract performance
Improve the ServiceAnonymized usage statisticsLegitimate interest
Communicate with youEmail addressContract / consent
Prevent fraud and abuseIP address, usage patternsLegitimate interest
Comply with legal obligationsVariesLegal obligation

3. How We Share Your Information

We do not sell your personal information. We share information only in these limited circumstances:

Service Providers

We work with trusted third-party services that help us operate our platform:

  • Stripe — Payment processing
  • Firebase — Authentication and hosting
  • Analytics providers — Anonymized usage data only

All service providers are contractually required to protect your data and use it only for the purposes we've specified.

Legal Requirements

We may disclose information if required by law, regulation, legal process, or government request. We will notify you of such disclosures when legally permitted to do so.

Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction. We will notify you before your information becomes subject to a different privacy policy.

4. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption in transit — All data transmitted between your device and our servers is encrypted using TLS 1.2+
  • Encryption at rest — Stored data (account information, payment records) is encrypted at rest
  • Access controls — Employee access to user data is restricted and logged
  • Authentication security — Passwords are salted and hashed using bcrypt; we never store plaintext passwords
  • Regular security audits — We conduct periodic security reviews and vulnerability assessments

While we implement robust security measures, no system is perfectly secure. We cannot guarantee absolute security of your data. In the event of a data breach affecting your personal information, we will notify you within 72 hours as required by applicable law.

5. Data Retention

Data TypeRetention Period
Account informationUntil account deletion + 30 days
Payment records7 years (legal/tax requirements)
Usage analytics24 months (anonymized)
Support correspondence24 months
Submitted text contentNot retained (processed and discarded)

When you delete your account, we remove your personal information within 30 days, except for data we are legally required to retain.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access

You can request a copy of all personal data we hold about you.

Correction

You can update or correct inaccurate personal data through your account settings or by contacting support.

Deletion

You can request deletion of your personal data. We will comply within 30 days, subject to legal retention requirements.

Data Portability

You can request your personal data in a structured, machine-readable format.

Withdrawal of Consent

Where processing is based on consent (e.g., analytics cookies), you can withdraw consent at any time.

Objection

You can object to processing based on legitimate interest.

To exercise any of these rights, contact us at support@megahumanizer.com. We will respond within 30 days.

7. Children's Privacy

MegaHumanizer is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will promptly delete it.

8. International Data Transfers

If you access the Service from outside the jurisdiction where our servers are located, your information may be transferred across borders. We ensure that such transfers comply with applicable data protection laws through appropriate safeguards.

9. Cookie Policy

Essential Cookies

Required for basic functionality. These cannot be disabled.

  • Session cookies (authentication)
  • Security tokens (CSRF protection)
  • User preference cookies (language, theme)

Analytics Cookies

Used to understand how users interact with our Service. These are only set with your consent.

  • Page view tracking
  • Feature usage statistics
  • Performance monitoring

How to Manage Cookies

You can control cookies through your browser settings. Disabling essential cookies may affect Service functionality. You can modify your analytics cookie consent at any time through the cookie banner or your account settings.

10. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party site you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes via email. The "Last Updated" date at the top of this policy indicates the most recent revision.

12. Contact Us

For questions, concerns, or requests related to this Privacy Policy or your personal data:

Email: support@megahumanizer.com Response time: 3-5 business days

For data protection inquiries specifically, please include "Privacy Request" in your email subject line to ensure prompt routing to our privacy team.

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