Privacy Policy
Last Updated: February 22, 2025This Privacy Policy describes how MegaHumanizer ("we," "us," or "our") collects, uses, and protects your information when you use our website and services. We are committed to protecting your privacy and being transparent about our data practices.
1. Information We Collect
1.1 Information You Provide
Account InformationWhen you create an account, we collect:
- Email address
- Display name (optional)
- Password (stored in hashed form only)
When you purchase a paid plan, payment processing is handled by our third-party payment processor (Stripe). We do not store full credit card numbers. We receive:
- Last four digits of your card
- Billing address
- Transaction history
When you contact support, we collect:
- Your email address
- The content of your message
- Any attachments you provide
1.2 Information Collected Automatically
Usage DataWe collect anonymized usage statistics including:
- Pages visited and features used
- Word counts processed
- Language selections
- Time spent using the Service
- Error logs and crash reports
- Browser type and version
- Operating system
- Screen resolution
- IP address (used for security and regional compliance; not linked to content)
We use essential cookies for:
- Session management (keeping you logged in)
- Security (preventing cross-site request forgery)
- Preferences (language, theme settings)
We use analytics cookies (with your consent) to understand how users interact with our Service and to improve the product experience.
1.3 Information We Do NOT Collect
Your Text ContentText submitted for humanization or AI detection scanning is processed in real-time and is NOT stored on our servers. We do not:
- Save copies of your submitted text
- Use your text for model training
- Share your text with third parties
- Create searchable indexes of submitted content
This is a core privacy commitment. Your content is yours. We process it and immediately discard it.
2. How We Use Your Information
We use the information we collect for the following purposes:
| Purpose | Data Used | Legal Basis |
|---|
| Provide the Service | Account info, usage data | Contract performance |
|---|---|---|
| Process payments | Payment info | Contract performance |
| Improve the Service | Anonymized usage statistics | Legitimate interest |
| Communicate with you | Email address | Contract / consent |
| Prevent fraud and abuse | IP address, usage patterns | Legitimate interest |
| Comply with legal obligations | Varies | Legal obligation |
3. How We Share Your Information
We do not sell your personal information. We share information only in these limited circumstances:
Service Providers
We work with trusted third-party services that help us operate our platform:
- Stripe — Payment processing
- Firebase — Authentication and hosting
- Analytics providers — Anonymized usage data only
All service providers are contractually required to protect your data and use it only for the purposes we've specified.
Legal Requirements
We may disclose information if required by law, regulation, legal process, or government request. We will notify you of such disclosures when legally permitted to do so.
Business Transfers
In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction. We will notify you before your information becomes subject to a different privacy policy.
4. Data Security
We implement industry-standard security measures to protect your information:
- Encryption in transit — All data transmitted between your device and our servers is encrypted using TLS 1.2+
- Encryption at rest — Stored data (account information, payment records) is encrypted at rest
- Access controls — Employee access to user data is restricted and logged
- Authentication security — Passwords are salted and hashed using bcrypt; we never store plaintext passwords
- Regular security audits — We conduct periodic security reviews and vulnerability assessments
While we implement robust security measures, no system is perfectly secure. We cannot guarantee absolute security of your data. In the event of a data breach affecting your personal information, we will notify you within 72 hours as required by applicable law.
5. Data Retention
| Data Type | Retention Period |
|---|
| Account information | Until account deletion + 30 days |
|---|---|
| Payment records | 7 years (legal/tax requirements) |
| Usage analytics | 24 months (anonymized) |
| Support correspondence | 24 months |
| Submitted text content | Not retained (processed and discarded) |
When you delete your account, we remove your personal information within 30 days, except for data we are legally required to retain.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Access
You can request a copy of all personal data we hold about you.
Correction
You can update or correct inaccurate personal data through your account settings or by contacting support.
Deletion
You can request deletion of your personal data. We will comply within 30 days, subject to legal retention requirements.
Data Portability
You can request your personal data in a structured, machine-readable format.
Withdrawal of Consent
Where processing is based on consent (e.g., analytics cookies), you can withdraw consent at any time.
Objection
You can object to processing based on legitimate interest.
To exercise any of these rights, contact us at support@megahumanizer.com. We will respond within 30 days.
7. Children's Privacy
MegaHumanizer is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will promptly delete it.
8. International Data Transfers
If you access the Service from outside the jurisdiction where our servers are located, your information may be transferred across borders. We ensure that such transfers comply with applicable data protection laws through appropriate safeguards.
9. Cookie Policy
Essential Cookies
Required for basic functionality. These cannot be disabled.
- Session cookies (authentication)
- Security tokens (CSRF protection)
- User preference cookies (language, theme)
Analytics Cookies
Used to understand how users interact with our Service. These are only set with your consent.
- Page view tracking
- Feature usage statistics
- Performance monitoring
How to Manage Cookies
You can control cookies through your browser settings. Disabling essential cookies may affect Service functionality. You can modify your analytics cookie consent at any time through the cookie banner or your account settings.
10. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party site you visit.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered users of material changes via email. The "Last Updated" date at the top of this policy indicates the most recent revision.
12. Contact Us
For questions, concerns, or requests related to this Privacy Policy or your personal data:
Email: support@megahumanizer.com Response time: 3-5 business daysFor data protection inquiries specifically, please include "Privacy Request" in your email subject line to ensure prompt routing to our privacy team.
